• The courses are friendly and informal so you are invited to dress for comfort.
• You don’t need any formal qualifications.
• The training is aimed to make learning fun rather than a daunting experience.
• Everyone’s views and experiences are heard.
• You will work in small groups a lot of the time.
•  You won’t be lectured to or suddenly called on to give answers.
• There are no tests or exams.  
• On all courses, there is a standard set of working together guidelines. These include guidance on the avoidance of language or behaviour that may be offensive. They are for the purpose of ensuring everyone has a comfortable and enjoyable experience.

Do I need to bring anything?

• For some courses you are asked to bring copies of local policies and procedures or some basic information about your Branch / Workplace.
• If this is the case you will be advised in your joining instructions. If you need help to get them please contact your branch.
• You do not need to bring a laptop or mobile netbook with you,
• It is unlikely that you would need anything but if you need to use PC these will be available.